Meet with members of Suppes Technology® and say Hello at your favorite conference!
SEAA 2023 Annual Conference
- Location: Hollywood, FL
- Dates: June 12th - 14th, 2023
- Property: The Diplomat Beach Resort
- Conference URL: Click Here
MWAA 2023 Annual Conference
- Location: Schaumburg, IL
- Dates: July 19th - 20th, 2023
- Property: Renaissance Schaumburg Hotel
- Conference URL: Click Here
Western States Acquirers Association
- Location: Carlsbad, CA
- Dates: November 1st - 2nd, 2023
- Property: Omni La Costa Resort
- Conference URL: Click Here
With a combined experience of 30 years in information technology and payment solutions, our approach is simple; Suppes Technology delivers end-to-end solutions that enhance the internal performance of your business.
Suppes Technology® provides cost effective, custom solutions for just about ANY technological need.
Suppes Technology takes a unique approach, custom designed specifically for your business that delivers superior solutions and oftentimes cost savings that strengthen efficiency and produce real results.
- We provide Credit Card Processing, POS Systems and Software Development for businesses to enhance productivity, while increasing employee efficiency.
- As technology enhances, outdated software and hardware can cause company waste in many areas. At Suppes Technology® we take an agile approach to process improvement that focuses on business continuity.
What sets us apart from competitors is that we take a cost savings approach on all services provided. We help businesses improve efficiency, modernize operations and offer new services.
Meet some of our team members and get to know them. They are looking forward to working with you.
Daniel J. Suppes Jr.President and CEO
Over 30 years in technology with the majority of those years, focused on payments and fintech. Daniel is the current sitting Vice President on the Board of Directors of the Midwest Acquirers Association.
Lawrence R. Horvath Jr.Vice President
Exerienced and specializes in process improvement and IT security. MSCY, Certified ScrumMaster® (CSM®).
William AndersonSenior Project Manager
Bill has over 20 years of experience in managing IT projects varying in scale from large to small.
With a combined experience of 30 years in information technology and payment solutions, our approach is simple;
Suppes Technology® delivers end-to-end solutions that enhance the internal performance of your business.
Payment Card Processing
Suppes Technology® offers merchant services, including payment card processing, cash discount, and surcharging. We are partnered with all of the top providers to offer the top terminals and gateways at the most reasonable prices.
App Development and Web Design
We have several development teams both off shore and in-house to balance between cost effectiveness and project sensitivity.
Quite a few systems are designed and coded without consideration for thier ability to communicate with other systems. Suppes Technology® can design and implement middleware to leverage those communication opportunities.
PCI Compliance Audit and Certification
Suppes Technology® employs several QSAs who will work with your team or point of contact to map out your digital assets and make sure you are in compliance according to the PCI Security Standards Council
Terminals and Gateways
Suppes Technology® purchases the most popular models of most credit card terminals in bulk to be able to offer the best pricing to our customers. We also are proficient at customizing most payments gateway software to fit your needs.
Consulting and Training
Suppes Technology® has the expertise to offer guidance in most areas of technology. Many of our experts have spoken at industry conferences and hosted technology seminars.
Frequently Asked Questions
We have compiled a list of the most frequently asked questions regarding Payments Processing and have listed them here.
If there is a question that we have not addressed, please feel free to contact us and ask. We're most likely to add your question and our answer to this list.
I’m not comfortable with providing you my previous processing statements. Why can’t I get a quote without them?
Suppes Technology® will provide you with our best rates available. So, yes, we can give you a quote without them. However, it’s possible that Suppes Technology® can’t improve upon your current rates, and we are more than happy to tell you that. A statement analysis is a valuable tool whether you decide to sign with Suppes Technology® or not. It let’s you know how your current processor stacks up against the industry. Additionally, your processing statements will provide insight into any chargeback activity which impacts your current pricing.
Why should I talk to a Suppes Technology® representative? My sales rep works directly for Visa/Mastercard?
While it is not impossible, it is highly unlikely that your current rep works for the card brands, directly. Visa, MasterCard, Discover and American Express do sign accounts directly, but these accounts are usually major, national chains like Target®, WalMart® and other merchants of that size.
Can my rates change once I sign up with Suppes Technology®?
Yes, they can. Rates and fees are established by the card brands. Rate increases occur across the entire industry, regardless of who you use to process. The only time your rates would change after signing up with Suppes Technology® is when the card brands increase their rates. At that time, these increases are passed through without upcharges.
My previous or current processor has held my funds. Is this something I may experience with Suppes Technology®?
Funds can be held for various reasons. The most common reasons are the type of business, the risk involved with that business, and most importantly, chargeback history. Suppes Technology® advocates for you, the merchant, with the processor and their sponsor bank to make sure that you have the best experience possible. This includes better rates, better customer service with more points of contact, and the assurance that we will do what we can to make sure that your reserve, if necessary, is fair and reasonable.
Does Suppes Technology® offer Cash Discount, Dual Adjustment, and Surcharging?
Yes. We have all those options available to you and will also ensure that you are compliant with the regulations and laws surrounding those services.
I received a retrieval request. Do I need to respond?
Yes. You are required by card brand regulation to respond to a chargeback retrieval request within 14 days of receipt. If you do not respond within that time frame, you will lose the opportunity to challenge that chargeback.
I would like to switch to Suppes Technology® but my current processor charges an ‘Early Termination Fee’. Can Suppes Technology® help me with this?
Suppes Technology® would be more than happy to review your situation and assist wherever possible.
Does Suppes Technology® charge an early termination fee?
No, we do not. We believe that any service and support that we provide is so outstanding that you wouldn’t want to terminate your service with us. However, should you ever become unhappy with your service, we’d hope that you would give us the opportunity to correct the issue. If we cannot and you remain unhappy, then we do not believe that you should be penalized for that.
Can I use my current credit card terminal with Suppes Technology®?
There are several factors in answering this question:
• Is your terminal either proprietary to or locked by your current processor? If so, then no. In this case, new equipment would be required, and Suppes Technology® can help you with the best solution.
• Is your current equipment compatible? Different processors utilize different software loads and languages. Sometimes these software packages are only written for specific Point of Sale equipment. Contact Suppes Technology® to find out if your current POS terminal is compatible.
• Is your current equipment compliant? The card brands have instituted an EMV requirement. This means that all terminals and card readers must be able to utilize the EMV chip on a cardholder’s payment card.
Do you have next day funding?
Yes. If your terminal or gateway account is settled by midnight, eastern time, your funds will be delivered to your bank the following morning.
These are just a few of the companies with which Suppes Technology® has partnered to bring you superior products and services.
Feel free to use the form below to contact us. Messages are usually responded to within 24 business hours.
585 Alstonefield Dr. Alpharetta, GA 30004